AI Business Intelligence Analyst

1 month ago

Bristol, Bristol, United Kingdom Serco Full time
Job Title: AI Business Intelligence Analyst

At Serco, we are seeking a highly skilled AI Business Intelligence Analyst to join our team. As a key member of our organization, you will play a crucial role in delivering essential public services around the world.

About the Role:

The AI Business Intelligence Analyst will be responsible for using business intelligence tools to confirm process adherence and inform strategic decision making across the functional assessment service. You will work closely with stakeholders to gather and cleanse data from internal and external sources, and then review existing or custom reports to identify performance trends, gaps, and areas for improvement.

Key Responsibilities:
  • Expertise – bring deep analyst experience to strengthen company performance and adherence.
  • Gathering and cleansing – ability to gather a range of data from internal and external sources and cleanse this for a variety of stakeholders to use simply and effectively.
  • Interpretation and insights – review existing or custom reports to identify performance trends, gaps, and areas for improvement.
What You'll Need:
  • Ability to quickly understand new areas of business and technology enabling impactful and effective conversations with stakeholders.
  • Knowledge and experience of development within business intelligence tools and tools such as Microsoft Power BI and SAP Analytics Cloud.
  • Strong data visualisation and presentation skills.
  • Data manipulation skills, including ability to extract, transform, and analyse data sets using BI tools.
  • Ability to problem solve, break down complex issues and develop solutions based on findings in the data.
  • Able to simply communicate complex issues, processes, and data to a non-technical audience.
  • High customer focus with commercial awareness and a drive to deliver exceptional customer service.
Benefits:
  • Up to 6% contributory pension scheme.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
  • A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
  • Up to 25 days annual leave plus bank holidays.
About Serco:

At Serco, we are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services.

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