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AI Business Intelligence Analyst
2 months ago
Location: Home-based with travel to south/southwest
Job Type: Permanent, Full-time
Salary: £35,000 - £45,000 + Benefits
Serco is a leading provider of public services, delivering essential services around the world. We are seeking an experienced AI Business Intelligence Analyst to join our team.
About the Role:The successful candidate will be responsible for using business intelligence tools to confirm process adherence and inform strategic decision-making across the functional assessment service. Our strategy is to enable data-informed decision-making across the services, creating the right solutions, driving automated analytics while analyzing our data to help identify opportunities to enable business performance.
Key Responsibilities:- Expertise – brings deep analyst experience to strengthen the company, improve performance, and adherence.
- Gathering and cleansing – Ability to gather a range of data from internal and external sources and cleanse this for a variety of stakeholders to use simply and effectively.
- Interpretation and insights – review existing or custom reports to identify performance trends, gaps, and areas for improvement.
- Ability to quickly understand new areas of business and technology enabling impactful and effective conversations with stakeholders.
- Knowledge and experience of development within business intelligence tools and tools such as Microsoft Power BI and SAP Analytics Cloud.
- Strong data visualization and presentation skills.
- Data manipulation skills, including ability to extract, transform, and analyze data sets using BI tools.
- Ability to problem solve, break down complex issues, and develop solutions based on findings in the data.
- Able to simply communicate complex issues, processes, and data to a non-technical audience.
- High customer focus with commercial awareness and a drive to deliver exceptional customer service.
- Up to 6% contributory pension scheme.
- A range of benefits to support the health and wellbeing of you and your family, including Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme, and more.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
- Up to 25 days annual leave plus bank holidays.
Serco is a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services.
