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German Speaking Sales Coordinator

2 months ago

Greenford, Greater London, United Kingdom Brompton Bicycle Full time
Job Title: German Speaking Sales Coordinator

We are seeking a highly motivated and organized German speaking Sales Coordinator to join our team at Brompton Bicycle. As a Sales Coordinator, you will play a pivotal role in supporting our sales operations in the DACH region.

Key Responsibilities:
  • Coordinate sales activities and manage customer relationships to ensure sales teams' success.
  • Provide administrative support to ensure the sales teams' productivity and efficiency.
  • Develop and maintain strong working relationships with retail customers, sales teams, and other departments.
  • Support the development of the retail network and new routes to market in the region.
  • Understand and closely follow the twelve-month rolling sales forecast/pipeline plan for retail customers in accordance with sales objectives.
  • Closing weekly sales in accordance with the pipeline plan.
  • Perform statistical analysis and assess actuals vs forecasting.
  • Raise risks and opportunities for the region and develop related corrective and preventive actions.
  • Funnel information to and from customers, into and out of the business, and across Brompton departments.
  • Translate or support the translation of Brompton trade communications.
  • Support the Marketing department in updating customers on marketing activities and priorities.
  • Drive awareness and interest of new products and service opportunities.
  • Support Customer Service and Technical/Warranty teams with retail enquiries via email and phone.
  • Take payments from time to time.
Requirements:
  • Fluent in English, German is a must.
  • Organisation skills: keep track of sales data and handle administrative duties efficiently.
  • Communication skills: strong verbal and written communication skills essential for interacting with sales teams, customers, and other departments.
  • Customer focus: providing excellent service to clients and addressing their needs or concerns promptly and effectively.
  • Sales support: assisting the sales team with administrative tasks such as preparing reports, managing schedules, and handling inquiries.
  • Attention to detail: ensuring accuracy in data entry, order processing, and documentation to prevent errors and maintain high standards.
  • Problem-solving abilities: handling issues rationally that arise during the sales process, such as order discrepancies or customer complaints, and finding solutions.
  • Technical proficiency: familiarity with CRM software, spreadsheets, and other tools commonly used in sales management.
  • Time management: prioritizing tasks and managing time effectively to meet deadlines and support the sales teams' productivity.
  • Team collaboration: working well with others, including sales representatives, marketing teams, and other departments, to achieve common goals.
  • Analytical skills: ability to analyse sales data, generate reports, and provide insights that can help improve sales strategies and performance.
Experience:
  • Ideally a bachelor's degree in one of the following areas - Business; Sales; Supply Chain.
  • Minimum three years trade account sales/sales support experience.
Benefits:

Brompton offers a very excellent working environment with enthusiastic colleagues who get along very well, communicate and co-operate with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers the opportunity to work in a responsible and challenging job within a dynamic, international, and ambitious environment.

  • Large discount on your very own Brompton (family and friends get discount too).
  • A choice of working hours (i.e. every fourth Friday off).
  • 20 days holiday, plus Bank Holidays, rising the longer you stay with us.
  • Workplace Pension Scheme, Season Ticket Loan, Flexible Working, Cycle to Work Scheme and other similar benefits.
  • Christmas Parties, Annual Bike Rides, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching.