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Parcel Delivery Specialist

3 months ago

Kirkcaldy, Fife, United Kingdom Royal Mail Full time

About Royal Mail

Royal Mail is a leading postal and delivery service, committed to connecting people and businesses across the UK. We are dedicated to providing reliable and efficient services, ensuring that mail and parcels reach their destinations safely and on time.

The Role: Parcel Delivery Driver

As a Parcel Delivery Driver, you will play a vital role in delivering excellent customer service by ensuring timely and accurate delivery of parcels to our customers. You will be responsible for driving a van, navigating assigned routes, and interacting with customers in a professional manner.

Your Responsibilities:

  • Safely operate a company van to deliver parcels according to designated routes.
  • Utilize route-planning technology to optimize delivery efficiency.
  • Maintain accurate records of deliveries and ensure proper handling of parcels.
  • Provide exceptional customer service by interacting with customers in a friendly and helpful manner.
  • Adhere to all safety regulations and company policies.

Your Skills and Attributes:

  • A valid UK manual driving licence with no more than 6 penalty points.
  • Excellent organizational skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Commitment to providing outstanding customer service.

Benefits:

Royal Mail offers a competitive salary and benefits package, including:

  • Market-leading pay with an hourly rate of £12.54p/hr.
  • Overtime opportunities at 1.25x the normal hourly rate.
  • Comprehensive pension scheme.
  • Generous holiday allowance.
  • Employee discounts and benefits.