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Train Presentation Operative

2 months ago

London, Greater London, United Kingdom East Midlands Trains Full time
About the Role

We are seeking a motivated individual to join our Train Presentation team at East Midlands Railway as a Train Presentation Operative. As a key member of our team, you will play a crucial role in ensuring our fleet is presented to the highest standards, providing an excellent customer experience.

Key Responsibilities
  • Clean East Midlands Railway fleet carriages to a high standard, adhering to health and safety guidelines.
  • Work efficiently within a tight deadline, maintaining high standards of quality and attention to detail.
  • Collaborate with the Fleet Delivery team to ensure carriages are ready for service on time each day.
  • Provide exceptional customer service through quality of work and customer-facing opportunities.
  • Perform water tanking on the train, adhering to health and safety protocols.
  • Work in a pressurized environment, maintaining a positive attitude towards cleaning standards.
  • On occasion, work from alternative East Midlands Railway locations or travel on trains across our network to assist with cleaning duties.
What We Offer
  • A competitive salary and excellent Railway Pension scheme.
  • Free standard travel on East Midlands Railway and Train Operating Companies under Transport UK.
  • Friends and Family discounted Tickets on the EMR Network.
  • 75% discount on National Travel (inc partner and dependents).
  • Various training opportunities.
Requirements

This role requires shift working, including evenings, weekends, and bank holidays. You must be able to travel to London St Pancras station within 60 minutes' travelling time by other means of transportation other than train.