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Customer Service Representative

2 months ago

HowdenleWear, Durham, United Kingdom Welcome Break Full time

Unlock Your Potential as a Welcome Break Team Member

About Us

Welcome Break is a leading provider of motorway service stations and hotels, offering a unique blend of convenience, comfort, and hospitality to millions of customers every year.

Job Summary

We are seeking enthusiastic and customer-focused individuals to join our team as Team Members. As a Team Member, you will be the face of Welcome Break, providing exceptional service to our customers and contributing to the success of our business.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves our site with a positive experience
  • Work collaboratively with colleagues to achieve sales targets and maintain a clean and safe environment
  • Participate in ongoing training and development to enhance your skills and knowledge
  • Adhere to company policies and procedures, maintaining a high level of professionalism and integrity

What We Offer

  • A competitive hourly rate of up to £11.60, plus £1 on-shift meals
  • Flexible working patterns to suit your lifestyle, including seasonal hours
  • Immediate start in customer service roles, with opportunities for career progression
  • Employee discounts, including 50% off food and beverages at our on-site restaurants
  • A range of benefits, including holiday entitlement, cycle-to-work scheme, and free parking

Requirements

  • A positive attitude and a willingness to learn and develop your skills
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • A flexible and adaptable approach, with a willingness to work varied shifts and hours

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].