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Project Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Project Support Specialist to join our team at Prosperon. As a key member of our Professional Services Team, you will play a vital role in ensuring the smooth operation of our projects.
Key Responsibilities:
- Maintain project toolsets and ensure adherence to company processes
- Keep project data up-to-date and ensure relevant information is recorded appropriately and promptly
- Manage and update the CRM daily
- Communicate project information to team members and customers
- Act as the first point of contact for customers with project queries
- Provide supporting documentation in a timely manner
- Manage travel arrangements and investigate complex travel, visa arrangements
Requirements:
- Knowledge and experience in Stakeholder Management
- Previous use of maintaining records on a CRM/Database applications
- Proficiency in working with the Microsoft Office suite
- Enthusiastic, flexible, and collaborative attitude
- Strong organizational, prioritization, and time management skills
- Effective communication and relationship building
- Confident telephone manner
About Prosperon:
We are an IT Operations Management company and Value Added Reseller. We are an Elite SolarWinds Partner and the #1 provider of Consultancy and Training Services in the UK and Europe, Middle East, and Asia. We deliver licensing, professional services consultancy, support, and training on the SolarWinds suite of IT monitoring and management solutions.
What We Offer:
- A dynamic and supportive team environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A flexible and hybrid working arrangement