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Client Care Coordinator

2 months ago

Sheffield, Sheffield, United Kingdom Elevation Recruitment Group Full time
Job Overview

We are seeking a highly skilled and fluent French speaking Customer Service Coordinator to join our team at Elevation Recruitment Group.

This is a fantastic opportunity to utilize your language proficiency and provide exceptional customer service to our clients.

Key Responsibilities:

  • Handle customer enquiries and resolve product or service-related issues in a timely and professional manner.
  • Process orders efficiently and accurately, ensuring seamless customer experience.
  • Maintain and update customer accounts, ensuring up-to-date information is readily available.
  • Collaborate closely with internal departments to ensure effective communication and issue resolution.
  • Utilize your fluency in French and English to provide top-notch customer support and service.

Requirements:

  • Fluency in French and English.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Experience in customer service or a related field is an asset.