Care Coordinator
1 week ago
Care Coordinator - Elderly Care Specialist
We are seeking a skilled Care Coordinator to join our team at Brook Street Social Care NMR. As a Care Coordinator - Elderly Care Specialist, you will be responsible for effectively coordinating care delivery for the benefit of clients, staff, and the business.
Key Responsibilities:
- To schedule the Home Care rotas ensuring that clients' calls are scheduled as close to their requirements and requests as possible.
- To allocate care calls to staff in a way to maximise efficiency, taking into consideration travel time, required breaks, and availability.
- To ensure care calls are allocated in accordance with relevant legislation, including Working Time Regulations.
- To work with the Senior Care Co-ordinator to facilitate new clients, where possible.
- To ensure that client preferences are met by providing the appropriate Care Support Worker, wherever possible.
- To work with the Senior Care Co-ordinator and Care Supervisor to update and maintain client files in relation to their care calls, including preferences, changes to requirements, respite, holidays, service suspensions, and cancellations.
- To keep the Senior Care Co-ordinator updated of any changes in client requirements to ensure that scheduled care calls are invoiced appropriately, including service suspensions and cancellations.
- To be on call for emergencies, out of hours service, Monday through to Sunday on a rotational basis.
- To undertake client visits when calls are not covered.
- To undertake any other duties which may reasonably be required by this role and level of authority.
Requirements:
- Compassionate and enthusiastic about care provision and the Health and Social Care sector.
- Experience of using MS Word and Outlook.
- Full driving licence and access to own vehicle.
Salary: £24,150 per annum with an increase to £26,000 after successfully passing probation.
A full enhanced DBS check is required for this role, which we will pay for. You will also be provided with your ID badge and all other equipment at no cost to you.
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