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Internal Sales Coordinator

2 months ago

Colchester, Essex, United Kingdom Fawkes and Reece Full time

About the Role:

The Internal Sales Coordinator is a key member of the Fawkes and Reece team, responsible for driving sales growth and customer satisfaction in their designated area of responsibility.

Key Responsibilities:

  • To achieve volume and price targets for their area of responsibility, working closely with internal and external commercial teams.
  • To deliver Value Added Product targets as set by Business Unit and Regional management, ensuring alignment with company goals.
  • To identify and grow cash sales volumes and prices against targets, leveraging market trends and customer insights.
  • To ensure customer satisfaction measures are constantly exceeded, through proactive issue resolution and effective communication.
  • To manage pipeline effectively, proactively chasing contracts and identifying new leads to drive sales growth.
  • To continually improve On-Time-In-Full-Invoiced-Correctly (OTIFIC) performance, ensuring seamless order fulfillment and customer satisfaction.
  • To adhere to internal processes and procedures, upholding 'Best Practice' standards and contributing to a culture of excellence.

Requirements:

  • Strong sales and marketing skills, with a proven track record of driving sales growth and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities and drive business growth.