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Portsmouth, Portsmouth, United Kingdom PVH Full timeAbout PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business results through our retail stores.The RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team. As a Retail...
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Full Time Store Manager
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Portsmouth, Portsmouth, United Kingdom PVH Full timeAbout PVHPVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.The RoleWe are seeking a highly motivated and experienced Retail Supervisor to join our team at PVH....
Assistant Store Manager, Tommy Hilfiger Portsmouth Outlet
2 months ago
About PVH
PVH is a global leader in the apparel industry, with a rich history spanning over 130 years. Our company has grown through the acquisition and development of iconic brands such as Calvin Klein and Tommy Hilfiger.
Our Mission
We strive to deliver exceptional customer experiences, drive sales growth, and maintain a strong brand presence in the market. Our stores are the face of our business, and we aim to create a unique and engaging shopping environment that showcases our brands' values and aesthetic.
The Role
We are seeking an experienced Assistant Store Manager to join our team at the Tommy Hilfiger Portsmouth Outlet. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining store visual standards.
Key Responsibilities
- Lead the store team to achieve sales targets, minimize losses, and deliver exceptional customer service.
- Identify opportunities to grow the business and improve performance through collaboration with colleagues.
- Maintain corporate visual merchandising directives and standards for sales floor and back room.
- Work with the visual merchandising team to ensure clear communication and understanding between VM and store teams.
- Partner with store management to build on business opportunities and achieve company standards and objectives.
- Focus staff on the importance of quality relationships with internal and external customers.
- Complete daily/weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory levels.
- Communicate with the Store Manager on sales drivers and discuss any issues/priorities to develop strategies to maximize business.
- Analyze store-level reports and create action plans to improve results.
- Assist with manpower planning, identification, recruitment, interviewing, and hiring processes.
- Work with the Store Manager to build bench strength for key positions, including possible successors.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff store and individual sales goals and other key performance expectations.
Requirements
- You have a proven track record of supervisory or specialist roles within a premium or luxury brand.
- You have previous people management experience and can act with purpose to resolve conflict and unproductive disagreements.
- You are an effective communicator with the ability to cultivate belonging.
- You collaborate to win and recognize and celebrate the contributions and achievements of others.
- You are courageous in giving feedback that promotes positive behavioral change.
- You adapt fast and work with pace.
- You are energetic and inspire trust, showing a clear presence on the shop floor.
- You approach all issues with a 'can do' approach and make informed decisions to find in-store solutions.
What We Offer
PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.
We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
