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Store Operations Manager

4 weeks ago

Portsmouth, Portsmouth, United Kingdom PVH Full time

Unlock Your Potential at PVH

As a Store Operations Manager at PVH, you will play a key role in driving sales, profit, and customer satisfaction in our Tommy Hilfiger store. With a strong focus on visual merchandising and store maintenance, you will lead by example and inspire your team to deliver exceptional results.

Key Responsibilities:

  • Lead store teams to achieve sales, profit, and customer satisfaction goals
  • Collaborate with visual merchandising team to maintain corporate directives and standards
  • Partner with store management to build business opportunities and achieve company objectives
  • Focus staff on quality relationships with internal and external customers
  • Complete daily/weekly store walkthroughs to evaluate product performance, pricing, and inventory levels
  • Analyze store level reports to create action plans to improve results
  • Assist with manpower planning, recruitment, and hiring processes
  • Participate in weekly management meetings and staff meetings

Requirements:

  • Previous supervisory or specialist roles within a premium or luxury brand
  • Effective communication and conflict resolution skills
  • Ability to cultivate belonging and collaborate to win
  • Courage to give feedback and adapt to change
  • Energetic and inspiring presence on the shop floor
  • Can-do approach and ability to make informed decisions

About PVH:

PVH is a global apparel company with a rich history and a commitment to fostering an inclusive and diverse community of associates. We believe in the importance of diversity and take pride in working with top talent from every walk of life and corner of the world.