Community Lodge Coordinator

4 weeks ago


Towcester, Northamptonshire, United Kingdom Churchill Estates Management Ltd Full time
Salary: £22,000 per annum, plus excellent benefitsHours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

About the Role

Churchill Estates Management Ltd is seeking a dedicated individual to take on the role of Lodge Supervisor at our retirement community. This position is ideal for someone who enjoys engaging with residents and has a strong background in administration and customer relations. As a Lodge Supervisor, you will play a crucial role in enhancing the quality of life for our residents by organizing activities, overseeing the property, managing service providers, and ensuring compliance with health and safety regulations.

In this role, you will report directly to the Area Manager and will be responsible for maintaining the property while delivering exceptional service to residents. You will be the primary point of contact on-site, collaborating with various stakeholders including residents, contractors, suppliers, and internal team members.

Your Responsibilities

  • Organize and coordinate community activities
  • Manage property maintenance and service contracts
  • Conduct health and safety inspections
  • Provide outstanding customer service to residents
  • Act as a liaison between residents and management

About You

The ideal candidate will possess a passion for delivering excellent customer service. You should have a friendly and approachable demeanor, along with the ability to handle sensitive situations with tact and professionalism. Strong organizational skills and the ability to work independently are essential, as is proficiency in Microsoft Office applications.

This position is well-suited for individuals with experience in sectors such as retirement living, social housing, hospitality, or health and social care. A successful Lodge Supervisor is someone who thrives in a front-facing role and is committed to providing top-notch service while maintaining effective administrative practices.

About Us

At Churchill Estates Management Ltd, we pride ourselves on being a leading managing agent for privately owned retirement living accommodations. With over 200 developments across the country, we are dedicated to providing exceptional property services and customer care to thousands of retired individuals.

Our Company Values: Trust, Openness, Respect, Communication, Honesty

Benefits

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Comprehensive induction and ongoing training
  • Rewarding work environment

We are looking for individuals who align with our values and are eager to contribute to our mission. Join us and be part of a professional, award-winning team.


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