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Operations Security Manager

2 months ago

Aberdeen, Aberdeen City, United Kingdom OCS Group Full time
About the Role

We are seeking an experienced Operations Security Manager to join our team at OCS Group. As a key member of our Business & Industry sector, you will be responsible for ensuring the profitable, efficient, and safe operation of all allocated contracts across the region.

Key Responsibilities
  • Manage all employees within your portfolio, taking ultimate control of recruitment, work scheduling, training, and pay and conditions.
  • Ensure adequate cover is established for all sites during periods of holidays and absence.
  • Retain existing business and support the sales team in achieving relevant growth targets for new work.
  • Manage the delivery of all services in your specific area to provide consistently high levels of performance that meet contractual obligations to customers and the strategic objectives of the Division.
  • Have full P & L accountability for your area of operation and ensure that it is managed within budget, ensuring that maximum revenue and gross margin are achieved.
  • Develop plans for the profitable growth of your area, defining key goals and timelines for the development of the area.
  • Communicate clearly and positively with staff at all levels in your area to create a focus on business goals and build an environment where all staff are valued for their contribution.
  • Build a network of close partnerships with customers in the Area, developing strong account management and encouraging multi-level relationships between all services, teams, and customer teams.
  • Support the sales function where required in preparing commercial tenders and in delivering sales presentations relevant to developing the business in the Area.
  • Take an active part with Senior Management in ensuring the retention of major contracts that come up for re-tender within the Area.
  • Participate fully in any relevant external bodies and all opportunities for networking that raise the profile of OCS Group. Some activities may be outside normal office hours.
Requirements
  • Hold current Health & Safety Certification
  • SIA Front Line or Non-frontline Licence Holder
  • Achieved a minimum of BIFM Award, but ideally Certificate of qualification
  • Experience of managing a multi-site, service-based, national, low-margin business with a minimum turnover of £1m.
  • Proven track record of direct operational management experience, ideally within the Facilities Services industry, with a bias towards Security and with full P&L accountability.
  • Evidence of 'hands-on' operational experience and a track record of successful client relationship management.
  • Proven record of managing, motivating, developing, and retaining a dispersed workforce.
  • Must be self-motivated and results-oriented with effective interpersonal skills and the ability to communicate at all levels.
  • Highly organized with the ability to prioritize workload and delegate effectively to direct reports.
  • High degree of interest in their own personal development and future career progression.