Department Head, Ladies Footwear, Luxury Retailer

4 weeks ago


London, Greater London, United Kingdom Kurt Geiger Full time
About Kurt Geiger

We are a leading luxury shoe and accessory retailer, committed to creating an inclusive workplace where everyone can thrive as their authentic self.

Our heritage dates back to 1963, and we have continuously evolved to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.

Job Summary

We are seeking a highly skilled Department Manager to lead our Ladies Footwear department in our Liberty London store.

Key Responsibilities
  • Customer Service: Ensure customer service is of the highest standards at all times, and be a role model for your team and Kurt Geiger with your own service standards.
  • Team Management: Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development.
  • Store Operations: Ensure all store and company sales targets, policies, and procedures are met and maintained, and actively liaise, communicate, and develop good relations with your team and Senior Management.
  • Visual Presentation: Ensure your boutique maintains excellent visual presentation, consistent with company guidelines.
Requirements
  • Experience: Proven experience in fast-paced store/concession management roles, preferably with a fashion-forward footwear, accessory, or fashion brand.
  • Leadership: Proven ability to drive a large team and represent the luxury/fashion-forward brand in every way.
  • Culture Fit: A customer service ambassador who embodies the Kurt Geiger values of diversity, equality, and inclusion.
What We Offer
  • Competitive Salary: A competitive basic salary and generous bonus structure.
  • Benefits: Uniform allowances, enviable discounts, and a fantastic benefits package.

We are a fast-paced business where no two days are the same, and we reward hard work, commitment, and loyalty with opportunities for progression and growth.



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