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Duty Manager

2 months ago

Aldershot, Hampshire, United Kingdom Clearline Recruitment Ltd Full time

Job Summary:

We are seeking a highly skilled and experienced Duty Manager to join our dynamic team at Clearline Recruitment Ltd. As a Duty Manager, you will play a crucial role in overseeing the daily operations of our store, ensuring seamless customer service delivery, and driving sales growth.

Key Responsibilities:

  • Store Operations: Ensure the smooth day-to-day running of the store, including security, procedures, and stock management.
  • Customer Service: Maintain high customer service standards, handle feedback and complaints, and provide exceptional service to our customers.
  • Sales and Business Development: Drive sales growth, identify new business opportunities, and collaborate with the Store Manager to achieve sales targets.
  • Team Leadership: Supervise and manage a team of 8 key staff members, recruit, train, and develop their skills to ensure excellent customer service delivery.

Requirements:

  • Currently serving as an Assistant Store Manager or an experienced Supervisor with a background in retail or a related field.
  • Full Driving License.
  • Strong passion for personal and professional growth.
  • Proven experience in stock management, including hands-on replenishment, conducting stock counts, and handling booking-in processes.
  • Demonstrated supervisory skills and/or previous experience managing a small team.

What We Offer:

  • Excellent Salary: Competitive compensation package reflecting your experience and expertise, plus opportunity for bonus, commission, and incentives.
  • Friendly and Inclusive Environment: Be a part of a team that values diversity, fosters collaboration, and encourages innovation.
  • Career Development: Join a developing team within a successful company where your contributions are recognized and valued.
  • Established Reputation: Work for a company with a rich history and a strong market presence.
  • Excellent Work-Life Balance: Enjoy a healthy work-life balance with regular working hours and time off.
  • Generous Holiday: Enjoy 33 days of well-deserved holiday per year.
  • Employee Discounts: Fabulous discounts on top of the range products.
  • Free Onsite Parking.