Junior Software IT Support Specialist

7 days ago

Northampton, Northamptonshire, United Kingdom Infused Solutions Full time
Job Overview

**Job Title:** Junior Software IT Support Technician

**Location:** Remote

**Salary:** £25,000 - £30,000

**About the Company:** Infused Solutions is a rapidly growing software company seeking a skilled Junior Software IT Support Technician to join our dynamic team. This is an excellent opportunity to start or further your career in IT support with a company that values professional development and offers a supportive work environment.

**Key Responsibilities:**

  • Provide IT support to external clients, ensuring timely and effective resolution of issues.
  • Work with SQL databases to troubleshoot and resolve technical problems.
  • Utilise Jira for issue tracking.
  • Support and maintain MS Office applications and web-based systems.

**Requirements and Qualifications:**

  • Strong IT skills with hands-on experience in SQL and Jira.
  • Proficiency in MS Office and web-based systems.
  • Ability to communicate effectively with clients and provide top-notch IT support.
  • A proactive approach to problem-solving and a keen willingness to learn.

**What We Offer:**

At Infused Solutions, we offer a competitive salary, opportunities for professional growth and development, and a supportive work environment. If you're a motivated individual with a passion for IT and a desire to grow within a software company, we'd love to hear from you.

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