Business Systems Analyst

3 days ago


Sheffield, Sheffield, United Kingdom Daisy Group Full time

About Daisy Group

Daisy Group is the UK's leading independent provider of voice, connectivity, mobile, phone systems, and cloud services. We keep Britain working by delivering innovative solutions to businesses across the country.

Our Team

We are a dynamic and growing team, constantly expanding our services and customer base through strategic partnerships and acquisitions. Our team is passionate about delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Business Analysis
    • Apply your knowledge of CRM to help the business define better business processes.
    • Work closely with stakeholders at all levels of the organization to understand business needs and develop solutions.
    • Improve your soft skills as you interact with various departments and teams.
    • Collaborate with developers and QA teams to deliver high-quality business solutions.
    • Help stakeholders break down complex business problems into manageable tasks through story mapping.
    • Contribute to the development of our technology platform and drive business innovation.
    • Be involved in the delivery of multiple projects across various business streams.
    • Own and enhance current business analysis processes with the Head of Software.
  • Requirements
    • Experience working as a Product Owner, Product Manager, or Business Analyst is highly desirable.
    • Experience of story mapping and breaking down complex requirements into smaller, manageable pieces of work that deliver business value quickly.
    • Bachelor's or master's degree in computer science, business, or a related subject, or significant industry experience.
    • Knowledge of Agile methodologies is highly desirable.
  • Benefits
    • 25 days' holiday, plus bank holidays, and an additional day for each year of service up to 30 days.
    • Professional development opportunities to help you achieve your career goals.
    • Eye care vouchers and discounted Medicash membership.
    • Access to discounts and savings at over 1,200 retailers.
    • An additional day off on your birthday or if you're getting married.


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