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Sales Administrator

2 months ago

Horsham, West Sussex, United Kingdom First Recruitment Services Full time
Sales Administrator Role

A leading distributor of electrical components is seeking a Sales Administrator to play a key role in maintaining strong relationships with customers and ensuring their requirements are met efficiently.

Key Responsibilities:
  • Identify part numbers for quotations using the company's database and secure the best cost price available
  • Load customer RFQs into the database, ensuring accurate and timely entry
  • Obtain quotations from suppliers for part numbers where information is not already provided
  • Upload supplier responses to the acquired quotations promptly
  • Maintain and update valid quotations for all high-running parts using the information in the database
  • Conduct a commercial review of customer orders upon receipt and present the reviewed order to the customer service team for processing
  • Provide support to the customer service team by assisting with order loading, order book reconciliation, and export classification
  • Address and report any issues that arise within the customer service functions
Requirements:
  • Proficient IT skills
  • Understanding of the markets in which the company operates and the position of various major competitors in those markets
  • Exceptional communication skills, both written and verbal
  • Strong organisational abilities
  • Polite phone manner and well-spoken
  • Excellent listening skills
  • Ability to create documents and spreadsheets
  • Outstanding customer service capabilities
  • Effective problem-solving skills
  • Knowledge of an additional language besides English is advantageous

First Recruitment Services is acting as an employment agency in relation to this vacancy.