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Business Administration Assistant

2 months ago

London, Greater London, United Kingdom King's College Hospital NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Business Administration Assistant to join our team at King's College Hospital NHS Foundation Trust. As a key member of our administration team, you will provide exceptional support to our staff and patients, ensuring the smooth operation of our clinics and services.

Key Responsibilities
  1. Front Desk Support: Provide a warm welcome to patients, book appointments, and maintain accurate records of patient attendance and appointment outcomes.
  2. Administrative Tasks: Produce daily appointment sheets, ensure patient registration is accurate, and record attendance.
  3. Communication: Deal with patient and staff enquiries, resolving local issues and relaying messages as necessary.
  4. Waiting Times Management: Monitor waiting times and alert the Administration Coordinator to any difficulties.
  5. Project Work: Undertake ad-hoc project work as directed by the Administration Coordinator.
About King's College Hospital NHS Foundation Trust

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts, providing a full range of local and specialist services across its five sites. Our trust-wide strategy is focused on delivering Sustainable Healthcare for All, with a commitment to reducing our carbon footprint and promoting diversity, equality, and inclusion.

Learning and Development
  1. We offer comprehensive training and development opportunities, including Trust internal systems, on-the-job training, and off-the-job learning through workshops, online learning, and shadowing.
  2. You will work under the supervision of a senior administrator and have the opportunity to develop your skills and knowledge in business administration.
  3. As a Business Administration Assistant, you will be an integral part of our team, working towards the completion of the Level 3 Business Administration apprenticeship programme.