Administrative Excellence Specialist
4 weeks ago
About the Role
The Psychodynamic Admin and Communications Lead will play a key role in ensuring excellence in the administration of practitioner training courses (MA and Post Graduate Diploma). As the first point of contact for trainees, staff, and partners, you will organise student enrolment, support academic programme delivery, and maintain course records.
Key Responsibilities
- Set up training rooms and equipment for both in-person and virtual sessions
- Administer student loans and bursary processes
- Provide first-class customer service to students and stakeholders
- Maintain the learning hub
- Liaise with accrediting bodies and maintain accurate student records
Requirements
- Administrative experience
- Experience of developing processes and implementing change
- Experience in a customer-facing role
- Education to degree level
About the Organisation
Our client believes that strong connections improve lives, families, and mental health. They have been transforming lives as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
Benefits
- Salary of £28,000 - £35,000 per annum, depending on experience
- 30 days' annual leave plus bank holidays
- Pension scheme
- Interest-free season ticket loans
- Cycle-to-work scheme (up to £1,000 deducted from pre-tax salary)
- Contribution towards eye tests and corrective appliances
- Access to an Employee Assistance Program
- Learning and Development opportunities
Working Arrangements
This is a permanent, full-time role working 37.5 hours per week, Monday to Friday (with one later night per week) with some Saturday working to meet the training calendar.
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