Service Operations Manager

1 week ago


Peterborough, Peterborough, United Kingdom Kaizen Talent Solutions Full time

About Our Client

Kaizen Talent Solutions is partnering with a leading provider of innovative HVAC solutions to recruit a Service Manager. Our client is a market leader in the design, production, and installation of tailored HVAC solutions for domestic and commercial customers. They pride themselves on exceptional technical expertise and customer service.

Job Description

The Service Manager will report to the Service Director and oversee a team of Plumbing and Heating Engineers. Key responsibilities include:

  • Planning and directing day-to-day workloads to ensure efficient and effective operations.
  • Developing and deploying a strategic service management plan to contribute to the company's success.
  • Leading team development through effective communication, coaching, and training.
  • Providing leadership for problem resolution and facilitating best practice and improved working relationships.

Requirements

The ideal candidate will have:

  • Experience working hands-on in the HVAC industry.
  • Experience in managerial or supervisory roles.
  • Cultivated positive working relationships with customers.
  • The ability to problem-solve independently and as a team leader.
  • A self-starter attitude with a commitment to doing what's best for the business.


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