Service Delivery Manager

2 days ago


Bury St, Suffolk, United Kingdom LIBERTY Full time
Service Delivery Manager - Contracts

Liberty is seeking a highly skilled Service Delivery Manager to oversee the successful delivery of our contracts. As a key member of our team, you will be responsible for managing multi-disciplinary teams, providing high-quality service, and ensuring effective supervision and control of all work carried out.

Key Responsibilities:
  • Manage multi-disciplinary teams across service, repair, and installations
  • Provide an effective, high-quality service, repair, and assist installation activities to domestic and non-domestic stock assets
  • Oversee group service delivery of contracts
  • Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair
  • Assist with the installation contracts in the North West area
  • Assist where needed all Libertys subsidiaries and external clients
  • Integrate the delivery team and assist in its delivery via the senior management team
  • Manage Contract Supervisors, Field Teams, and Administration Teams
  • Through Supervisors, manage technical standards
  • Ensure effective supervision and control of all work carried out
  • Prepare valuations, agreement of variations, and billing for all completed work
  • Effectively monitoring contracts throughout the contract period
  • Assist in the development of performance management
Requirements:
  • City & Guilds, NVQ Level 2 or equivalent in a technical/supervisory/management or similar discipline
  • Understanding of gas legislation
  • Full driving license
  • Technical skills and a high level of technical understanding
  • Contract supervision experience
  • Relevant commercial acumen
What We Offer:
  • Company Car Plus Fuel Card
  • Pension scheme
  • 25 days Annual Leave, plus Bank Holidays
  • Cycle to Work scheme
  • Liberty Sense Awards
  • YuLife
  • Medicash Health Cash Plan

At Liberty, we strive to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect, and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion, and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.



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