Customer Service Representative

1 month ago


Leamington Spa, Warwickshire, United Kingdom Pertemps Bond Full time
Temporary Data Cleanser Opportunity

We are seeking a temporary Data Cleanser to join our team in Leamington Spa. As a Data Cleanser, you will play a crucial role in ensuring the accuracy and completeness of our customer data.

Key Responsibilities:
  • Verify the accuracy and completeness of customer data, identifying and correcting any errors or discrepancies as needed.
  • Ensure data entry procedures, standards, and policies are followed consistently to maintain data integrity and confidentiality.
  • Assist in updating and cleaning up existing databases, including removing duplicate entries, updating outdated information, and ensuring consistency across records.
  • Work closely with administrative staff and other teams to coordinate data entry efforts and support overall administrative functions as needed.
  • Collaborate with the marketing team to create automated, personalized communication journeys for leads and customers.
Requirements:
  • Excellent telephone skills and experience in tele-sales or customer service.
  • Self-motivated and proactive mindset, able to manage their own time and workload.
  • Good level of IT literacy and experience with CRM systems.
  • Advance excel skills to support further analysis of CRM data.
What We Offer:
  • A competitive hourly rate of £11.50.
  • A flexible working arrangement with the potential to work from home once settled into the role.
  • A supportive team environment and opportunities for professional growth and development.


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