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Workplace Services Manager
2 months ago
ISS Facility Services UK is seeking a skilled Workplace Services Manager to oversee the delivery of exceptional service across all aspects of client sites. As a key member of the ISS UK team, you will be responsible for ensuring the smooth operation of cleaning, catering, security, helpdesk, engineering, and customer experience services. Your strategic input will help shape the future of services provided, ensuring they meet evolving client and market demands. Key responsibilities include:
* Managing the delivery of facility services across multiple sites
* Participating in an on-call rota and ensuring Business Continuity Plans are in place
* Engaging with building user stakeholders and suppliers
* Managing performance and identifying improvements through data analysis
Requirements:
* Graduate calibre or relevant experience in facility services or related industries
* Proven track record in FM management, including hard services and security
* Strong customer focus and experience in a customer-facing environment
* Supplier management and team leadership skills
* Computer literacy and proficiency in office software
ISS UK is a world-leading workplace and facility management company, committed to delivering high-quality services that make a difference. We welcome applicants from diverse backgrounds and offer opportunities for growth and development.
