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Part Time Store Leader, Calvin Klein

2 months ago

Oxford, Oxfordshire, United Kingdom PVH Full time

About PVH

PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.

The Role

We are seeking a highly motivated and experienced Part Time Supervisor to join our team at Calvin Klein. As a Part Time Supervisor, you will play a key role in achieving our store standards, leading by example, and inspiring your team to deliver exceptional customer service and sales results.

Responsibilities

  • Ensure the efficient running of the shop floor, achieving high levels of customer service, sales, and profit.
  • Support the management team in managing personnel, product, and merchandising functions, business processes, and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate marketing and sales promotions to staff.
  • Drive shop floor sales and exceed store targets by motivating the team to achieve these goals, while offering customers an exemplary store journey.
  • Foster a positive store experience by treating all customers and colleagues fairly and consistently.
  • Support the team in delivering the business strategy and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards and goals for personal sales results: sales vs. budgets, sales per hour, and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions, and the sales floor.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability for building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.

Requirements

  • You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognizes and celebrates the contributions and achievements of others.
  • You'll be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You'll approach all issues with a 'can do' approach and act with initiative to find in-store solutions.

What We Offer

PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, Tommy Hilfiger and Calvin Klein, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.