Sales Associate
3 weeks ago
About Us
At PVH, we are a global leader in American fashion, with a reputation for clean aesthetic and innovative designs. Our brands, including Calvin Klein, are known for their bold, progressive ideals and seductive, often minimal, aesthetic.
The Role
We are seeking a Sales Associate to join our team at our Oxford store. As a Sales Associate, you will play a key role in achieving our high standards of customer satisfaction and service.
Responsibilities
- Ensure high levels of customer satisfaction through excellent service.
- First point of contact for authorising discounts and resolving customer queries.
- Be a brand ambassador, demonstrating in-depth product knowledge.
- Build and maintain professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assess customers needs and provide assistance and information on product features.
- Drive store KPIs and suggest ways to improve.
- Ensure shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.
Requirements
- You'll have a previous track record within hospitality or retail.
- You'll be an effective communicator with the ability to build relationships with ease.
- You'll be a team player who recognises and celebrates the contributions and achievements of others.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic, showing a clear presence on the shop floor.
- You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.
About Us
We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.
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