Part Time Store Leader

4 weeks ago

Oxford, Oxfordshire, United Kingdom PVH Full time

Lead a Team of Retail Professionals

As a Part Time Store Leader at PVH, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

The ideal candidate will have previous experience in a supervisory role within a premium or luxury brand, with a proven track record of managing teams and driving results.

You will be responsible for ensuring the efficient running of the shop floor, managing all personnel, product and merchandising functions, business processes and results for the store.

Key responsibilities include:

  • Ensuring the highest levels of customer service, sales and profit
  • Supporting the management team in managing all personnel, product and merchandising functions
  • Participating in weekly management meetings and other staff meetings
  • Clearly communicating to staff all marketing and sales promotions
  • Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals
  • Consistently fostering a positive store experience by treating all customers and colleagues in a fair and consistent manner
  • Supporting the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance
  • Achieving company standards/goals for personal sales results
  • Performing manager-on-duty functions, managing store opening/closing functions and the sales floor
  • Focusing staff on the importance of quality relationships with internal and external customers
  • Ensuring staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service
  • Ensuring 'door to floor' best practices with visual merchandising directives for sales floor and back room are being executed

Requirements

  • Previous experience in a supervisory role within a premium or luxury brand
  • Previous people management experience with the ability to resolve conflict and unproductive disagreements
  • Effective communication skills with the ability to build relationships with ease
  • Team player who recognises and celebrates the contributions and achievements of others
  • Confident in giving feedback that promotes positive behavioural change
  • Ability to work well with change, being able to quickly adapt and work with pace
  • Energetic and authentic, showing a clear presence on the shop floor
  • 'Can do' approach and act with initiative to find in-store solutions

What We Offer

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

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