Receptionist

4 weeks ago

Leicester, Leicester, United Kingdom Beaumont Lodge Medical Practice Full time

Job Summary

Beaumont Lodge Medical Practice is seeking a highly motivated individual to fill a part-time Receptionist/Administrator role.

The successful candidate will be the first point of contact for patients, handling telephone inquiries and face-to-face interactions with a high level of professionalism and empathy.

The role involves a range of tasks, including answering queries, making appointments, and carrying out tasks for the doctors and wider team.

Full training will be provided, and the opportunity to progress to a leadership role or Assistant Practice Manager position will be available after a six-month probationary period.

About Us

We are a practice serving almost 7,000 patients across two sites, with a team of GP partners, registrars, nurses, administrators, and additional roles such as a Clinical Pharmacist and Mental Health Practitioner.

Job Responsibilities

This role requires excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment.

The ideal candidate will have experience dealing with the general public, particularly in challenging situations, and be proficient in using Office 365 software.

Person Specification

Essential

  • Good telephone manner and empathetic approach to patient interactions
  • Excellent computer skills, including Office 365
  • Exceptional timekeeping skills
  • Flexibility to work varying shifts, including Saturdays

Desirable

  • Experience in general practice or the NHS
  • Ability to work independently and as part of a team

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