Automotive Receptionist
4 weeks ago
Company Overview:
We are a reputable provider of automotive repair and maintenance services, committed to quality, customer satisfaction, and excellence. Our team is dedicated to delivering exceptional service to our customers, and we are seeking a skilled Receptionist to join our team.
Job Description:As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience. Your primary responsibilities will include:
- Greeting and welcoming customers as they arrive at the shop.
- Answering and directing phone calls in a courteous and professional manner.
- Scheduling appointments and managing the shop's calendar.
- Maintaining a clean and organized reception area.
- Handling customer inquiries and providing information about services.
- Assisting with administrative tasks such as filing, data entry, and record keeping.
- Coordinating with mechanics and other staff to ensure efficient workflow.
- Processing payments and managing cash register transactions.
Qualifications:
- Minimum education level GCSEs or equivalent.
- Previous experience as a receptionist or in a customer service role is preferred.
- Good understanding of cars and automotive repair services.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Friendly and professional demeanor.
- Ability to work in a fast-paced environment.
Benefits:
- Salary dependent on experience.
- Paid time off and enhanced holidays.
- Opportunities for career progression.
- Employee discounts on vehicle repair services.
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