Receptionist
4 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Receptionist to join our team at Blackburn Road Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities
• Receive and direct patients, ensuring a smooth and efficient experience
• Provide general administrative support to the practice team, including data entry, filing, and photocopying
• Manage appointment scheduling, including booking, editing, and canceling appointments
• Maintain accurate and up-to-date patient records, adhering to data protection and confidentiality guidelines
• Communicate effectively with patients, carers, and healthcare professionals, both verbally and in writing
Requirements
• GCSEs at grade C or equivalent (or 4-9), including English and Maths
• Training in administration/clerical duties at NVQ level or above
• Experience working in a primary care setting, with excellent knowledge of Emis Web and Microsoft Office
• Strong attention to detail, with the ability to work accurately and efficiently
• Excellent communication and interpersonal skills, with the ability to adapt to changing situations
What We Offer
• A competitive salary and benefits package
• Opportunities for professional development and growth
• A supportive and collaborative team environment
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