F&B Crew Member

2 weeks ago

Bristol, United Kingdom Moxy Bristol Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Crew Member to join our team at Moxy Bristol. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

About the Role:

  • Customer Service: You will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.
  • Teamwork: You will work closely with our team to ensure seamless service delivery and maintain a positive and supportive team environment.
  • Knowledge and Skills: You will have a good understanding of hotel facilities and services, as well as the ability to answer internal and external calls.
  • Flexibility: You will be available to work a variety of shifts, including nights, and be flexible with your schedule to meet the needs of the team and our guests.

What We Offer:

  • Training and Development: We offer comprehensive training and development opportunities to help you grow and succeed in your role.
  • Benefits: You will be eligible for a range of benefits, including a health cash plan, discounted room rates, and enhanced maternity/paternity/adoption pay.
  • Pension Scheme: We offer a pension scheme to help you plan for your future.
  • Holidays: You will be entitled to a generous holiday allowance, increasing annually to a maximum of 33 days.

Requirements:

  • Experience: You will have previous experience in the service industry, preferably in a hotel or hospitality environment.
  • Knowledge: You will have a good understanding of hotel systems, such as Opera and/or Micros, as well as knowledge of food safety and licensing laws.
  • Personal Qualities: You will be a team player with excellent communication and interpersonal skills, and be able to work well under pressure.

What We're Looking For:

  • Personality: You will be a friendly, passionate, and energetic individual who is passionate about delivering exceptional customer service.
  • Attitude: You will have a positive and flexible attitude, with a willingness to learn and adapt to new situations.

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