Leasehold Operations Supervisor

4 weeks ago


Surrey, United Kingdom James Andrews Recruitment Solutions Ltd Full time
Position Overview

We are collaborating with a reputable Housing Association seeking a Leasehold Operations Supervisor.

This role offers a full-time schedule with a hybrid working model, allowing for 3 days of remote work, and a competitive salary of £36,200 annually.

The successful candidate will possess a background in overseeing either Leasehold or Right-to-Buy teams.

Key Responsibilities:

  • Lead a team comprising 2 Leasehold Officers and 2 Leasehold Administrators
  • Conduct regular one-on-one meetings and performance evaluations
  • Assess team performance and implement improvement strategies as needed
  • Collaborate with the Homeownership Manager to develop and execute service enhancement plans, regularly reviewing operational practices
  • Engage with various departments, particularly Finance, Asset Investment, Development, and Contracts & Compliance, in the preparation and management of leaseholder communications, including Section 20 notices and ground rent administration

Required Experience:

  • Proven experience in managing personnel within the social housing sector

Essential Skills and Knowledge:

  • Familiarity with Right to Buy and resale documentation
  • Understanding of Section 20 and major works financial calculations

Benefits:

  • Hybrid working arrangement – 3 days per week

Working Hours:

  • 35 hours per week
  • Monday to Friday, 9am to 5pm

It is important to note that recent experience is required for this position.

James Andrews Recruitment Solutions Ltd operates as an employment agency and business in relation to this opportunity.

While we strive to respond to all applications personally, due to the high volume of submissions, this may not always be feasible. If you do not receive a response within a specified timeframe, please consider your application unsuccessful.

Additionally, we offer a referral program: recommend a friend or colleague to us and receive up to £100 once they have completed 20 days in a role through James Andrews. Terms and conditions apply; please contact us for further details.



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