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Operations Manager

2 months ago

Lancaster, Lancashire, United Kingdom Reed Full time
Operations Supervisor Job Description

Our client, a leading local employer, is seeking an experienced Operations Supervisor to join their team on a full-time and permanent basis.

Key Responsibilities:
  • Lead and direct the day-to-day operations of the department, ensuring the highest possible standards are met.
  • Liaise with the public, colleagues, and external organisations regarding service provision and complaints.
  • Innovate to improve service delivery and ensure financial sustainability.
  • Manage and coordinate the activities of delivery teams for effective resource use.
  • Supervise employees, including performance management, recruitment, and disciplinaries.
  • Utilise sensor technology data and ensure staff efficiency in its use.
  • Advocate for outstanding customer service and develop robust performance management systems.
  • Contribute to various strategies and liaise with external organisations where applicable.
  • Ensure health and safety compliance and adherence to policies.
  • Oversee financial operations with integrity and due diligence.
Requirements:
  • Leadership/management qualification or relevant practical experience.
  • Operational management experience with fleet and plant vehicles.
  • Financial control knowledge, including budget management and value for money.
  • People management experience with a strong focus on leadership.
  • Proficiency in technology use for daily operations.
  • Experience in writing and revising Risk Assessments, COSHH, and IOSH.
  • Effective communication skills and the ability to work under pressure.
  • A current full driving licence is essential.
Benefits:
  • Competitive salary circa £38,000 - £42,000 per annum.
  • 27 days annual leave + bank holidays increasing to 32 days after 5 years service.
  • Pension scheme.
  • Employee assistance programme.
  • Home and electronics discount scheme.
  • Discounted gym membership.
  • Opportunity to purchase additional leave.
  • Discounts on days out and on activities and retail.
  • Work within a supportive and dynamic team environment.
  • Professional development opportunities.