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Scheduler / Commissioning Coordinator

2 months ago


London, Greater London, United Kingdom Connected Kerb Full time
About the Role

We are seeking a highly organized and detail-oriented Commissioning Coordinator / Scheduler to join our team at Connected Kerb. As a key member of our operations team, you will play a crucial role in planning and scheduling field service engineers' work, providing exceptional customer service, and ensuring seamless commissioning of our EV charging solutions.

Key Responsibilities
  • Commissioning and Scheduling: Plan and schedule field service engineers' work, ensuring timely and efficient completion of tasks.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and timely manner.
  • Commissioning Coordination: Coordinate the commissioning of EV charging solutions, ensuring all necessary steps are taken to ensure successful integration with our Charge Point Management System.
  • Team Collaboration: Work closely with our operations team, field service engineers, and external contractors to ensure seamless execution of tasks.
  • Administrative Support: Provide administrative support to the operations team, including data entry, reporting, and other tasks as required.
Requirements
  • Experience: Proven experience in a similar role, with a strong background in commissioning, scheduling, and customer service.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, internal teams, and external contractors.
  • Organizational Skills: Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficient in MS Office, Teams, and other relevant software applications.
Desirable Qualifications
  • Experience in EV Charging Industry: Experience working in the EV charging industry, with knowledge of EV charging solutions and commissioning processes.
  • Technical Skills: Experience with MS Dynamics, Site Tracker, or similar environments.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Work Environment: A collaborative and dynamic work environment, with a team of passionate and talented individuals.