Client Relationship Specialist

1 month ago


Swansea, City and County of Swansea, United Kingdom Natwest Full time
Role Overview

Join our team as a Customer Service - Personal Banker. In this position, you will play a vital role in assisting our esteemed branch clientele, guiding them towards achieving their financial aspirations.

Your Responsibilities
  • Engage proactively with customers to enhance their banking experience.
  • Complete essential banking tasks such as processing payments, balance inquiries, and fund transfers.
  • Educate customers on various banking methods and the comprehensive range of services available.
  • Identify opportunities to assist customers with straightforward financial products.
  • Collaborate with different teams to ensure a seamless customer journey.
What We Offer

We are committed to your professional growth, providing support to attain a Foundation Certificate in Responsible Banking and comprehensive training to build upon your existing skills.

Our structured training program includes ongoing coaching and support, aimed at enhancing your development and opening up pathways for career advancement.

In this full-time, permanent role, you will typically work during standard branch hours, with a competitive salary of £24,750. Additionally, you will receive a contribution towards your retirement savings.

Enjoy a flexible rewards program through NatWest Group Benefits, offering a variety of protection, healthcare, and lifestyle benefits.

We also provide a generous holiday entitlement of 33 days (pro rata for hours worked), with the possibility of working on Bank Holidays.



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