Technical Support Specialist
4 weeks ago
We are seeking a highly motivated individual to join our Technical Support team as a 2nd Line Technical Support technician. This is a brilliant time to be joining TEC PARTNERS LIMITED, as we have recently entered an exciting phase of growth.
Key Responsibilities:
- Provide remote technical assistance to a diverse client base, addressing their hardware and software-related issues.
- Perform basic troubleshooting and resolution of technical issues, including desktops, laptops, printers, and networking devices.
- Document all client interactions, issues, and resolutions in the ticketing system, ensuring comprehensive records for future reference.
- Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution.
- Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes.
- Ensure high levels of customer satisfaction by addressing client concerns, providing timely updates, and effectively managing client expectations.
Requirements:
- Strong technical skills and knowledge of hardware and software systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong customer service skills and ability to provide exceptional support.
-
Technical Support Specialist
1 day ago
Norwich, Norfolk, United Kingdom Spider Careers Full timeTechnical Support Specialist - A leading independent IT Managed Service Provider based in Norwich is looking for a Technical Support Specialist to join their team. As an experienced Technical Support Specialist, you will work as part of a dedicated helpdesk team, handling tickets and escalating issues where applicable. You will complete tasks in a timely and...
-
Technical Support Specialist
3 days ago
Norwich, Norfolk, United Kingdom Davies Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Davies. As a Technical Support Specialist, you will be responsible for providing excellent customer service and resolving technical issues in a timely manner.Key Responsibilities* Take ownership of technical support items, working to resolve these for the client in...
-
Technical Support Specialist
5 days ago
Norwich, Norfolk, United Kingdom Davies Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Davies. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving issues in a timely and efficient manner.Key ResponsibilitiesTake ownership of technical support items, working to resolve issues for...
-
Technical Support Specialist
5 days ago
Norwich, Norfolk, United Kingdom Select Appointments Full timeAt Select Appointments, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you'll be responsible for delivering exceptional second-line support, addressing a range of technical issues with agility and efficiency.Key responsibilities include:Providing timely and effective technical support to our...
-
Technical Software Specialist
16 hours ago
Norwich, Norfolk, United Kingdom Rise Technical Recruitment Full timeRole OverviewRise Technical Recruitment is seeking a skilled Technical Software Specialist to join our client's technology team. As a key member of the team, you will be responsible for delivering innovative software solutions that meet the business requirements of our client.Key ResponsibilitiesCollaborate with cross-functional teams to design and develop...
-
IT Technical Support Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Davies Full timeAbout DaviesDavies is a dynamic and inclusive workplace that values diversity and promotes a culture of excellence. We are committed to providing a supportive and collaborative environment that fosters growth and development.The RoleWe are seeking a highly skilled and motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you...
-
IT Technical Support Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom Davies Full timeAbout DaviesDavies is a dynamic and inclusive workplace that values diversity and promotes a culture of excellence. We are committed to providing a supportive and collaborative environment that fosters growth and development.The RoleWe are seeking a highly skilled and motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you...
-
Technical Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeTechnical Support Role at Tec PartnersWe are seeking a highly motivated individual to join our Technical Support team as a 2nd Line Technical Support technician. This is an exciting opportunity to be part of a growing business and contribute to the delivery of exceptional customer support.Key Responsibilities:Provide remote technical assistance to clients...
-
Technical Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeTechnical Support Role at Tec PartnersWe are seeking a highly motivated individual to join our Technical Support team as a 2nd Line Technical Support technician. This is an exciting opportunity to be part of a growing business and contribute to the delivery of exceptional customer support.Key Responsibilities:Provide remote technical assistance to clients...
-
Technical Safety Specialist
1 day ago
Norwich, Norfolk, United Kingdom NES Fircroft Full timeJob Title: Technical Safety SpecialistAbout the Role:NES Fircroft is working with a leading oil and gas operator to find a Technical Safety Specialist to join their team in Norwich. The ideal candidate will have a strong background in safety engineering and be able to provide support to the QSHE team.Key Responsibilities:The Technical Safety Specialist will...
-
Technical Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeTechnical Support RoleWe are seeking a highly motivated individual to join our Technical Support team as a 2nd Line Technical Support technician. In this role, you will be responsible for providing remote technical assistance to our clients, addressing their hardware and software-related issues, and ensuring exceptional customer support.Key...
-
Technical Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Tec Partners Full timeTechnical Support RoleWe are seeking a highly motivated individual to join our Technical Support team as a 2nd Line Technical Support technician. In this role, you will be responsible for providing remote technical assistance to our clients, addressing their hardware and software-related issues, and ensuring exceptional customer support.Key...
-
Technical Safety Specialist
1 week ago
Norwich, Norfolk, United Kingdom NES Fircroft Full timeJob Title: Technical Safety SpecialistNES Fircroft is seeking a highly skilled Technical Safety Specialist to join their team in Norwich. This is a unique opportunity to work with a leading oil and gas operator and contribute to the provision of safety engineering support.Job Summary:The Technical Safety Specialist will be responsible for providing safety...
-
Technical Safety Specialist
1 week ago
Norwich, Norfolk, United Kingdom NES Fircroft Full timeJob Title: Technical Safety SpecialistNES Fircroft is seeking a highly skilled Technical Safety Specialist to join their team in Norwich. This is a unique opportunity to work with a leading oil and gas operator and contribute to the provision of safety engineering support.Job Summary:The Technical Safety Specialist will be responsible for providing safety...
-
Technical Service Specialist
2 days ago
Norwich, Norfolk, United Kingdom Gap Personnel Full timeJob Title: Technical Service SpecialistJob Summary:Gap Personnel is working with a fantastic client based in Norwich who are looking for a Technical Service Specialist on a permanent basis. The successful candidate will be responsible for running production machines, providing first-level technical support, and ensuring the smooth operation of machinery and...
-
Technical Support Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom Select Appointments Full timeAt Select Appointments, we are seeking a skilled 2nd Line Support Executive to join our dynamic team. As a key member of our support team, you will be responsible for delivering exceptional second-line support, addressing a range of technical issues with agility and efficiency.Key Responsibilities:Providing timely and effective resolution to technical...
-
Technical Support Specialist
2 weeks ago
Norwich, Norfolk, United Kingdom Select Appointments Full timeAt Select Appointments, we are seeking a skilled 2nd Line Support Executive to join our dynamic team. As a key member of our support team, you will be responsible for delivering exceptional second-line support, addressing a range of technical issues with agility and efficiency.Key Responsibilities:Providing timely and effective resolution to technical...
-
Technical Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Select Appointments Full timeAt Select Appointments, we are seeking a skilled 2nd Line Support Executive to join our dynamic team. As a key member of our support team, you will play a vital role in delivering exceptional technical support to our clients.Key Responsibilities:Providing timely and effective second-line support to resolve complex technical issues.Collaborating with the...
-
Technical Support Specialist
4 weeks ago
Norwich, Norfolk, United Kingdom Select Appointments Full timeAt Select Appointments, we are seeking a skilled 2nd Line Support Executive to join our dynamic team. As a key member of our support team, you will play a vital role in delivering exceptional technical support to our clients.Key Responsibilities:Providing timely and effective second-line support to resolve complex technical issues.Collaborating with the...
-
Technical Safety Specialist
3 weeks ago
Norwich, Norfolk, United Kingdom NES Fircroft Full timeJob Title: Technical Safety SpecialistNES Fircroft is seeking a highly skilled Technical Safety Specialist to join their team in Norwich. This is a unique opportunity to work with a leading oil and gas operator and contribute to the provision of safety engineering support.Job Summary:The Technical Safety Specialist will be responsible for providing safety...