Technical Consultant

3 weeks ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TSG Full time
About the Role

The role of a Technical Consultant at TSG involves leveraging the Power Platform to drive business success. As a key member of our D365/Power Platform Practice, you will contribute to the implementation of innovative technology solutions that make a tangible impact on our clients' businesses.

Key Responsibilities
  • Design, develop, and implement solutions using Microsoft Dynamics CRM and Power Platform tools such as Power Apps, Power Automate, Power BI, and Power Virtual Agents.
  • Manage and deliver complex projects involving multiple stakeholders, integrations, customisations, and migrations.
  • Analyse business requirements and translate them into functional and technical specifications.
  • Provide technical guidance and support to clients and internal teams on Dynamics CRM and Power Platform features, capabilities, and limitations.
  • Conduct testing, troubleshooting, and debugging of Dynamics CRM and Power Platform solutions.
  • Prepare and deliver training, documentation, and presentations on Dynamics CRM and Power Platform solutions.
  • Provide presales support by articulating products and solutions and working with the sales teams to demonstrate and design appropriate solutions to meet customer requirements.
  • Lead and mentor junior consultants and developers.
Requirements
  • Relevant Dynamics 365 CE and Power Platform certifications.
  • Educated to Degree level or equivalent industry-specific experience.
  • Full driving licence.
  • Considerable experience in implementing Microsoft Dynamics CRM/Customer Engagement and Power Platform solutions.
  • Expert understanding of Dynamics CE modules; Sales, Customer Services, Field Service, and Copilot, and technically proficient in at least two.
  • Proficient in Power Apps, Power Automate, Power BI, and other related technologies.
  • Expert in C#,.NET, JavaScript, HTML, CSS, SQL, and Azure services.
  • Experience in integrating Dynamics 365 CRM/Power Platform with other systems and applications using REST APIs, OData, SOAP, and other methods.
  • Experience in using various tools and frameworks such as Visual Studio, Azure DevOps, Git, XRMToolBox, and Power Platform Centre of Excellence.
  • Exceptional communications skills and strong people skills.
  • A solution-oriented mindset with good influencing skills.
What We Offer
  • Company bonus scheme.
  • 25 days annual leave + public holidays.
  • Life assurance 4 x Salary.
  • Contributory pension scheme at 4% matched.
  • Perkbox discounts.
  • Employee Assistance Programme.
  • Paid CSR Days.
  • Company sick pay.
  • Income protection cover.
  • Enhanced Maternity and Paternity pay.
  • Home-based and hybrid opportunities.
  • Long service benefits including increased annual leave accrued with service.
  • Cycle to work scheme.
  • Employee recognition scheme.

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