Creative Project Director

1 week ago

Surbiton, Greater London, United Kingdom Echo House Ltd Full time
About Echo House Ltd

Echo House Ltd is a leading provider of creative and technical design services, artworking, printing, experiential brand activation, and sustainable production solutions.

Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that exceed expectations.

We are committed to nurturing sustainable practices, prioritizing the wellbeing of our planet, and maintaining an unwavering dedication to superior service.

Job Summary

We are seeking a highly skilled and experienced Senior Creative Project Manager to join our team. As a pivotal member of our team, you will be responsible for heading up accounts and projects, defining requirements, aligning expectations, and determining exactly what is required in every detail.

You will work closely with our design and artworking studio, print, fabrication departments, logistics, and installations to ensure the successful delivery of projects.

Main Responsibilities
  • Client and Project Management
    • Serve as the vital conduit between our company and clients, fostering relationships and engaging in meetings to understand new project briefs and unearth potential opportunities.
    • Assume responsibility for overseeing key clients and their project portfolio.
    • Proactively drive work briefs from clients and develop commercial opportunities.
    • Bring Visual Merchandising and Creative direction to all project works.
    • Manage expectations of clients, maintaining CPAs and managing workloads to ensure priorities are kept on top of, and deadlines are met.
    • Quoting projects, with support from account directors, and maintain budgets during project development.
    • Interpreting briefs into works orders to be quoted on our internal MIS system.
    • Coordination of spreadsheets for campaign roll outs, including managing data breakdowns for each team and analysing data for client quoting and alignment as well as appropriate departmental briefing.
    • Preparing installation briefs for bespoke jobs.
  • Creative
    • Steer and shape conceptual design and development, extending to the design and production of every possible element within a retail environment.
    • Lead and participate in creative brainstorming sessions with the creative and technical design teams and external agencies.
  • Financial and Commercial Management
    • Having a highly creative commercial awareness, both within our industry and the wider creative world.
    • Ensuring all accounts are kept up to date and invoiced accurately on time.
    • Developing new business is a key responsibility and opportunity.
  • Leadership
    • Leading a hub, whilst being responsible for multiple project streams across a variety of brands and clients.
    • Overseeing and driving the day-to-day activities within your hub as well as supporting the development of all individuals within your team.
    • Driving best practice project management and account handling within your hub.
    • Aligning with other hub leaders and the wider management team on project deliveries and best practice benchmarks.
    • Reporting to the directors on work stream statuses, challenges, successes, and opportunities.
  • Team Work
    • Collaboration, communication, openness, and respect are key pillars to our company culture.
    • Working within a team is essential to everything we do, and collaboration is the key to our success.
  • General
    • Echo House Ltd is a dynamic, busy company with a close working team.
    • We sometimes require our employees to work on additional bespoke projects outside of their daily duties.
    • Follow our sustainability policies and procedures.
    Equality and Diversity

We promote a working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multicultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.

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