Sales Support Advisor

2 days ago


Knowle, United Kingdom Workshop Recruitment Full time
Job Title: Inbound Sales Support

Workshop Recruitment is seeking an experienced and professional Sales Support Advisor to join our team. As a Sales Support Advisor, you will be responsible for providing exceptional customer service over the telephone, webchat, and email, securing orders, processing bookings, and dealing with customer enquiries and queries.

Key Responsibilities:
  • Provide a high level of customer service, ensuring a positive experience for all customers.
  • Secure orders by converting calls into confirmed orders, processing orders and bookings with accuracy, and upselling products/services wherever possible.
  • Deal with customer enquiries and queries, taking payment details and processing payments.
  • Support other members of the team, contributing to a fast-paced and dynamic sales environment.
Requirements:
  • An excellent telephone manner, remaining friendly, polite, and professional at all times.
  • Great communication, interpersonal, and IT skills.
  • Very good attention to detail, ensuring accuracy of information.
  • Good understanding of the sales process, with the ability to use own initiative.
  • Reliable, flexible, and adaptable, with a positive, motivated, and pro-active attitude.
Benefits:
  • A competitive salary of £29,000.
  • A company and personal quarterly bonus scheme.
  • 25 days holiday + BH, increasing with length of service.
  • A flexible working schedule, with 8.5 hours per day, Monday to Friday, and Saturday mornings on a rota basis.

We are looking for a skilled and enthusiastic individual to join our team. If you have a passion for sales and customer service, and are looking for a challenging and rewarding role, please apply today.



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