Customer Assistance Manager
2 days ago
We are seeking a highly skilled and experienced Customer Assistance Manager to join our Executive Office team at Mercedes-Benz. As a key member of our customer support team, you will be responsible for investigating and resolving complex customer complaints in a timely and professional manner.
Key Responsibilities- Investigate and resolve customer complaints in a fair and efficient manner
- Communicate effectively with customers, stakeholders, and senior management to ensure seamless resolution of issues
- Apply commercial knowledge and decision-making skills to resolve customer issues sensitively and efficiently
- Thrive in a fast-paced environment and demonstrate confidence and creativity as an excellent communicator
- Identify trends and opportunities to improve customer experience and reduce complaints
- Produce comprehensive and professional summaries and updates on cases and their progress to senior management
- Strong customer-centric approach and excellent communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Commercial knowledge and decision-making skills
- Flexibility to work on a rota basis, including weekends
- Ability to maintain ethical standards and adhere to company policies and guidelines
- Competitive salary and discretionary bonus structure
- Access to colleague car schemes
- Pension scheme
- Flexible benefit pot
- Hybrid working approach
- Access to colleague wellbeing resources
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Customer Assistance Manager
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Assistance Manager to join our Executive Office team at Mercedes-Benz. As a key member of our customer support team, you will be responsible for investigating and resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer...
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Customer Assistance Manager
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Assistance Manager to join our Executive Office team at Mercedes-Benz. As a key member of our customer support team, you will be responsible for investigating and resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer...
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Customer Assistance Manager
2 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Assistance Manager to join our Executive Office team at Mercedes-Benz. As a key member of our customer support team, you will be responsible for investigating and resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer...
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Customer Service Manager
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Daimler AG (Canada) Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Daimler AG (Canada). As a key member of our Executive Office, you will be responsible for investigating and resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in a...
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Customer Service Manager
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Daimler AG (Canada) Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Daimler AG (Canada). As a key member of our Executive Office, you will be responsible for investigating and resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in a...
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Assistant Store Manager
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Frasers Group Full timeJob OverviewThe Assistant Store Manager is a key role within the Frasers Group, responsible for driving sales and customer experience in our stores. This position requires a strong leader who can motivate and manage a team to achieve sales targets and deliver exceptional customer service.Key ResponsibilitiesMaximise sales and revenue growth through effective...
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Assistant Store Manager
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Frasers Group Full timeJob OverviewThe Assistant Store Manager is a key role within the Frasers Group, responsible for driving sales and customer experience in our stores. This position requires a strong leader who can motivate and manage a team to achieve sales targets and deliver exceptional customer service.Key ResponsibilitiesMaximise sales and revenue growth through effective...
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Store Manager
1 week ago
Milton Keynes, Milton Keynes, United Kingdom Levi Strauss Full timeJob SummaryWe are seeking a highly motivated and experienced Store Supervisor to join our team at Levi Strauss & Co. in Milton Keynes. As a Store Supervisor, you will play a critical role in driving sales growth, improving customer satisfaction, and developing a high-performing team.Key ResponsibilitiesSupport and Develop the Management TeamAssist the...
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Assistant Manager
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Wingstop Full timeAbout WingstopWingstop is a fast-growing restaurant brand known for its high-quality chicken wings and commitment to customer satisfaction.Job SummaryWe are seeking an experienced Assistant Manager to join our team at Wingstop. As an Assistant Manager, you will be responsible for supporting the General Manager in creating a positive and productive work...
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Assistant Manager
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Wingstop Full timeAbout WingstopWingstop is a fast-growing restaurant brand known for its high-quality chicken wings and commitment to customer satisfaction.Job SummaryWe are seeking an experienced Assistant Manager to join our team at Wingstop. As an Assistant Manager, you will be responsible for supporting the General Manager in creating a positive and productive work...
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Customer Service and Office Manager
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Mercedes-Benz Group Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service and Office Manager to join our team at Mercedes-Benz Group. As a key member of our executive office, you will be responsible for providing exceptional customer service and support to our clients.About the RoleGather information and investigate cases on a wide range of issues,...
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Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relationship Team Management Leader to join our team at Adam Equipment Co Ltd. As a key member of our sales team, you will be responsible for driving sales growth, lead generation, and customer retention.Key ResponsibilitiesCustomer Relationship Management: Build and maintain strong...
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Customer Relationship Team Management Leader
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Adam Equipment Co Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Relationship Team Management Leader to join our team at Adam Equipment Co Ltd. As a key member of our sales team, you will be responsible for driving sales growth, lead generation, and customer retention.Key ResponsibilitiesCustomer Relationship Management: Build and maintain strong...
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Assistant Store Manager
7 days ago
Milton Keynes, Milton Keynes, United Kingdom Retail Jobs UK Limited Full timeJob Title: Assistant Store ManagerCompany: Retail Jobs UK LimitedLocation: Milton KeynesAbout the Role:We are seeking an experienced Assistant Store Manager to join our team at Retail Jobs UK Limited in Milton Keynes. As an Assistant Store Manager, you will be responsible for supporting the Store Manager in the day-to-day operations of the store, including...
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Customer Resolution Manager
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Allica Bank Full timeJob OverviewAbout Allica BankAllica Bank stands as the UK's most rapidly expanding organization and the leading financial technology (fintech) enterprise in history. Our mission is to support established small and medium-sized enterprises (SMEs), a significant yet largely overlooked segment in the fintech landscape. Established SMEs play a crucial role in...
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Sales Assistant
7 days ago
Milton Keynes, Milton Keynes, United Kingdom The Goddard School of Saint Charles, MO Full timeAbout The Goddard School of Saint Charles, MOThe Goddard School of Saint Charles, MO is a leading provider of early childhood education and care. Our purpose is to provide a safe, nurturing, and engaging environment that fosters a love of learning and helps children develop into capable and confident individuals.Job SummaryWe are seeking a highly motivated...
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Assistant Manager
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Optical Express Full timeJob Title: Assistant ManagerJob Summary:We are seeking an ambitious and experienced Assistant Manager to join our leadership team at Optical Express. As a key member of our team, you will be responsible for setting and maintaining world-class standards throughout our clinic.Main Responsibilities:Lead a team of outstanding Patient Advisors to deliver...
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Assistant Manager
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Optical Express Full timeJob Title: Assistant ManagerJob Summary:We are seeking an ambitious and experienced Assistant Manager to join our leadership team at Optical Express. As a key member of our team, you will be responsible for setting and maintaining world-class standards throughout our clinic.Main Responsibilities:Lead a team of outstanding Patient Advisors to deliver...
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Customer Resolution Manager
4 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Allica Bank Full timeJob OverviewAbout Allica BankAllica Bank stands as the UK's most rapidly expanding organization and the leading financial technology (fintech) enterprise to date. Our mission is to support established small and medium-sized enterprises (SMEs), a significant yet largely overlooked segment in the fintech landscape. Established SMEs play a crucial role in local...
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Customer Service Assistant
2 days ago
Milton Keynes, Milton Keynes, United Kingdom JD Gyms Full timeAbout the Role:This is an exciting opportunity to join JD Gyms as a General Assistant, where you will play a vital role in ensuring the cleanliness and safety of our facilities.Key Responsibilities:Carry out cleaning duties to maintain a high standard of cleanliness, hygiene, and safety.Provide exceptional customer service, actively seeking feedback to...