Travel Retail Specialist

3 weeks ago


Manchester, United Kingdom La Mer Full time
Become a part of La Mer as a Travel Retail Specialist

At La Mer, we are inspired by the endless possibilities of the ocean and the journey of renewal. Our founder, Dr. Max Huber, dedicated over a decade to perfecting the iconic Crème de la Mer, a testament to innovation and passion.

POSITION TITLE: Travel Retail Specialist

REPORTING TO: Counter Manager

PRIMARY GOAL: Provide outstanding customer service, achieve sales objectives, and maintain the prestigious image of La Mer.

KEY DUTIES AND EXPECTATIONS:

  • 1. PROMOTE THE LA MER RANGE
    • Meet and exceed sales goals set by the Counter Manager
    • Understand customer preferences, showcase products, and effectively close sales
    • Attract new clientele and manage the customer database
  • 2. BUILD CUSTOMER RELATIONSHIPS
    • Foster and nurture guest connections utilizing provided tools
    • Ensure follow-up processes are executed and maintain comprehensive product knowledge
  • 3. PROFESSIONAL APPEARANCE
    • Adhere to La Mer's grooming standards
    • Wear the designated uniform and maintain a professional demeanor at all times
  • 4. TEAM COLLABORATION
    • Work harmoniously with team members, participate in meetings, and collaborate effectively with store staff
    • Uphold punctuality and reliability
  • 5. ENSURE CLEANLINESS AND ORGANIZATION
    • Regularly tidy and arrange counters and displays
    • Merchandise products as instructed
  • 6. COMPLETE ADMINISTRATIVE TASKS
    • Timely and accurately fulfill all required documentation and responsibilities

If you are enthusiastic about delivering personalized customer experiences and possess prior retail expertise, we invite you to explore opportunities with La Mer. Join a vibrant and inclusive environment where your contributions can enhance the beauty industry.



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