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Credit Administrator

2 months ago


London, Greater London, United Kingdom Farrer & Co Full time
About the Role

Farrer & Co is seeking a highly organized and detail-oriented Credit Administrator to join our Finance team. As a key member of our credit control team, you will play a crucial role in ensuring the smooth operation of our financial policies and procedures.

Key Responsibilities
  • Generate and send regular credit control reminders to clients, ensuring timely follow-up and support to the credit control team.
  • Review and maintain 30-day reminder alerts, entering relevant notes in the Collections system.
  • Support the Credit Manager in the debt escalation process, drafting Letters Before Action for debts being passed to the Recoveries team.
  • Monitor the credit control team inbox, responding promptly to queries and escalating issues as necessary.
  • Provide cover for the monitoring of the firm's bills bank account, making transfers as needed in the online banking system.
  • Enter receipts into our practice management system and take card payments via the telephone from clients.
  • Answer the Credit Control team helpline, dealing with queries or passing them on to the appropriate person.
  • Assist with electronic billing uploads for bill payments and provide debt detail reports to support monthly debt meetings with Partners.
  • Provide monthly statements of account to clients and/or Partners, and offer general administrative support as required.
Requirements
  • Confident user of IT systems, including Microsoft Office.
  • Previous experience in an office environment is desirable.
What We Offer

Farrer & Co is an equal opportunity employer, committed to diversity and inclusion. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.