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Administrative Support Specialist
2 months ago
Position Overview
We are seeking a dedicated and proactive individual to join our Acute Medical Unit administration team in the role of Administrative Support Specialist. This position is essential in ensuring smooth operations within our healthcare environment, which is closely associated with emergency services and general practitioner referrals.
Key Responsibilities
The successful candidate will play a vital role in managing patient admissions and coordinating their journey through the healthcare system. This includes:
- Handling referrals from various sources, including emergency services and general practitioners.
- Providing exceptional customer service to patients and their families, both over the phone and in person.
- Utilizing strong organizational skills to prioritize tasks effectively in a dynamic setting.
Team Structure
You will be part of a collaborative team that includes an Admin Services Manager, an Admin Line Manager, and a Team Leader, along with a supportive group of administrative professionals. You will work closely with medical staff, including consultants and nursing personnel, to ensure patient care is prioritized.
Essential Skills
The ideal candidate will possess:
- Excellent communication and interpersonal skills.
- The ability to remain calm and efficient under pressure.
- Strong initiative and the capability to adapt to changing priorities.
Work Schedule
This role requires flexibility in working hours, with shifts arranged in advance to accommodate the needs of the department.
Inclusivity Commitment
The Royal Devon and Exeter NHS Foundation Trust is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
About the Organization
The Royal Devon and Exeter NHS Foundation Trust is a leading healthcare provider in the region, dedicated to delivering high-quality medical services across a wide range of specialties. Our mission is to provide exceptional care to our communities while supporting the professional development of our staff.
Benefits
We prioritize the well-being of our employees and offer a range of benefits, including:
- Generous annual leave and bank holiday entitlement.
- Access to occupational health services and wellness programs.
- Opportunities for professional development and training.
- Staff discounts and financial benefits, including pension schemes.
If you are interested in contributing to a dynamic healthcare environment and supporting patient care, we would be pleased to hear from you.
