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Key Account Manager
2 months ago
CitySprint is a leading courier services provider, and we're on a mission to revolutionize the industry. We're seeking a highly skilled Key Account Manager to join our team and help drive commercial growth across our business.
Job SummaryWe're looking for a seasoned professional with a proven track record of managing and growing customer portfolios with budgets of multiple £ms. As a Key Account Manager, you'll be responsible for owning the strategic relationship with key customers, managing multiple assignments/projects, and driving revenue growth through effective account management and negotiation.
Key Responsibilities- Full commercial responsibility for the retention, revenue, and margin performance of your designated customer portfolio
- Manage multiple assignments/projects in a complex, fast-paced B2B business environment
- Responsible for presenting winning strategic proposals to and managing tender cycles and planning for all bid responses
- Manage and positively influence customer growth strategies, ensuring the success of your portfolio in delivering growth objectives and business SLAs
- Work closely with operational colleagues to ensure CitySprint delivers consistent and exceptional account management, delivery, and customer service in line with business SLAs
- Proven successful account management and revenue growth of customer portfolios with budgets of multiple £ms
- Proven ability to successfully negotiate logistic contracts and price increase negotiation techniques
- Proven proficiency in creating, analyzing, and disseminating clear and concise financial reports with commercial context
- Proven success in client implementation programs and client exit management, preserving a positive corporate reputation
- Ability to identify key data sources and analyze data effectively to improve operational and margin performance or support business decisions
- Proven success in delivering margin/revenue growth in line with business strategy
As a Key Account Manager at CitySprint, you'll have the opportunity to work with a dynamic team, drive commercial growth, and develop your skills in a fast-paced B2B environment. We offer a competitive salary, benefits package, and opportunities for professional development.
If you're a motivated and experienced professional looking to take your career to the next level, we'd love to hear from you.
