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Merchandising Director

2 months ago

London, Greater London, United Kingdom Zapp Full time
{"title": "Senior Merchandising Manager", "description": "Lead Merchandising Role at Zapp

Zapp, London's leading digital-first, premium convenience retailer, is seeking a dynamic Senior Merchandising Manager to lead and build out our merchandising team.

This is a key role in driving the growth and development of our premium convenience proposition for customers.

Key Responsibilities:

  • Product Content Creation: Develop and maintain engaging product content on the Zapp app and website.
  • Merchandising Strategies: Work closely with the Category and Marketing teams to plan and develop merchandising strategies, such as iconic collections.
  • Feature Development: Collaborate with the product and technology teams to develop features on the online platform and app.
  • Sales Data Analysis: Analyse sales data, customer behaviours, reactions, insights, and market trends to anticipate customer needs.
  • Catalogue Performance: Define, set up, analyse, and report on the performance of the catalogue.
  • Long-term Development: Devise long-term development strategies for product categories.
  • Data-Driven Decision Making: Approach decisions in a data-driven, strategic manner to optimise the catalogue offering.
  • Pricing and Promotions: Liaise with the marketing teams to determine competitive pricing and promotional activities of product categories.
  • Operational Excellence: Collaborate with procurement to ensure operational excellence.
  • Revenue and Margin: Assume responsibility for revenue, margin, and a great perceived catalogue.

Requirements:

  • 3-5 years of experience in a similar role in e-Commerce or digital merchandising.
  • Proven track record of creating successful merchandising strategies and managing product assortments.
  • A passion for customer experience, with a proven ability to translate customer needs into business strategy.
  • Excellent organisational skills and attention to detail.
  • Strong analytical skills, including excellent knowledge of Google Workspace, particularly Looker.
  • A 'fly high & dive deep' mindset, strategic and hands-on at the same time.

Benefits:

  • 25 days holiday per year, plus bank holidays.
  • Private Health Insurance.
  • Perkbox.
  • Extended sick pay and maternity/paternity leave pay.