Lead Print Operations Specialist

4 weeks ago

Wymondham, United Kingdom Devonshire Full time
Job Overview

Position: Print Lead Operator – Day Shift

Location: Wymondham, Norfolk

Compensation: £32,983

We are seeking a Print Lead Operator to join our esteemed client in Wymondham, Norfolk.

This facility is dedicated to the production of both outbound and inbound document services, featuring capabilities in printing, mailing, and warehousing. The operations here cater to outbound mail and the electronic receipt, capture, validation, and storage of inbound documents. Additionally, the site hosts Production Services, Finance, and IT functions, serving multiple clients through its inbound and outbound operations.

Role Objective

The Print Lead Operator plays a crucial role at the Paragon Abbey View site. This position entails managing daily operational tasks while supporting Senior Operator responsibilities, which include overseeing Health and Safety protocols, ensuring Service Level Agreement (SLA) compliance, and managing peak workloads. A key aspect of this role is fostering a positive and trusting work environment.

In the absence of the Senior Operator, you will assume leadership for Health and Safety, SLA compliance, and planning activities, including full supervision during weekend shifts.

Key Responsibilities:

  • Maintain adherence to established quality standards and processes, ensuring best practices are followed.
  • Exhibit effective coaching skills to guide the team.
  • Oversee team performance and allocate staff as needed to meet SLAs.
  • Ensure Operators meet quality and throughput targets.
  • Drive and support continuous improvement initiatives.
  • Assist in identifying process inefficiencies through continuous improvement methodologies.

Qualifications and Experience:

  • Proven experience working under tight deadlines.
  • Competency in using a PC and Microsoft applications.
  • DMAIC Certification is a plus.
  • Essential experience in the Print industry.

This position operates on an annualized hour shift pattern, averaging 35 hours per week over the year. There may be a requirement to work more than 11 shifts within any two-week period, with a new shift plan provided every six months.

Devonshire is committed to equal opportunity employment and encourages applications from individuals of diverse backgrounds. All qualified candidates will be considered without regard to gender, race, religion, age, disability, sexual orientation, or marital status.

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