Retail Store Director

7 days ago


Reading, Reading, United Kingdom Thames Hospice Full time
Job Description

Job Title: Retail Superstore Manager

Location: Reading

Job Type: Full-time

About Us: Thames Hospice is a leading independent hospice providing specialist palliative and end-of-life care, as well as vital support for patients' families.

Job Summary: We are seeking an experienced Retail Superstore Manager to oversee all departments within our brand-new charity superstore in Reading. The successful candidate will be responsible for driving store performance, leading a team, and embracing our culture of excellence.

Key Responsibilities:

  • Oversee daily store operations, ensuring seamless customer service and efficient sales processes.
  • Lead and motivate a team of retail staff, fostering a positive and inclusive work environment.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance store profitability.
  • Collaborate with the Commercial Manager to achieve business objectives and optimize store performance.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Proven experience in retail management, preferably in a charity or non-profit setting.
  • Exceptional leadership and team management skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Knowledge of retail operations, including sales, customer service, and inventory management.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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