Retail Store Director

7 days ago


Reading, Reading, United Kingdom Thames Hospice Full time

Job Summary:

Thames Hospice is seeking a highly skilled and experienced Retail Superstore Manager to lead our brand-new charity superstore in Reading. As a key member of our Retail team, you will be responsible for overseeing all departments within the superstore, including furniture, homewares, fashion, an upcycling studio, a repair workshop, a distribution centre, and a coffee shop.

Key Responsibilities:

  • Lead and guide a team of retail professionals to achieve exceptional customer service and sales targets.
  • Develop and implement strategies to drive store performance and growth.
  • Manage inventory, stock levels, and supply chain logistics.
  • Collaborate with the Commercial Manager to achieve business objectives.
  • Ensure compliance with company policies and procedures.

Requirements:

  • Proven experience in retail management, preferably in a charity or non-profit organization.
  • Exceptional customer service and leadership skills.
  • Ability to think creatively and develop innovative solutions.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our patients and their families.


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