Caretaker/Parks Manager
4 days ago
We are seeking a highly skilled and experienced Caretaker/Parks Manager to join our team at Reed. This is a key role that requires someone to oversee the site maintenance programme, arrange and manage external contractors, and provide excellent customer service to residents.
Key Responsibilities:
- Develop and implement a comprehensive site maintenance programme to ensure the site is well-maintained and safe for residents.
- Manage and coordinate external contractors to ensure timely and cost-effective delivery of services.
- Act as the first point of contact for residents, providing excellent customer service and resolving any issues promptly.
- Hold regular meetings with Resident Associations to ensure effective communication and collaboration.
- Manage and supervise park wardens to ensure they are performing their duties effectively.
- Arrange periodic health and safety testing to ensure the site meets all relevant regulations.
- Liaise with Local Authority site licencing to ensure all necessary permits and licenses are in place.
- Manage and respond to incoming correspondence from residents, ensuring all issues are addressed promptly and professionally.
- Develop and maintain a thorough knowledge of legislation and processes relevant to the role, ensuring compliance with all relevant regulations.
- Provide regular reports to management on site activities and performance.
Attributes & Experience:
- Commercially aware and able to make informed decisions that benefit the company.
- Able to communicate effectively across all levels of the business, from residents to senior management.
- Confident in face-to-face situations and able to build strong relationships with residents and colleagues.
- Proven experience of problem-solving and ability to work under pressure to meet deadlines.
- Professional and well-presented, with a strong attention to detail.
- Experience in facilities management is highly desirable, but not essential.
- Experience within the housing sector is also highly desirable, but not essential.
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